Returns & Exchanges

At Simplicity Laser, we want you to be completely satisfied with your purchase. If a product or service package does not meet your expectations, we offer a straightforward return process within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit your local clinic to provide your order number and the reason for your return.

• 2.
  Verification Review

  Our team will review your account and usage history to ensure the request meets our eligibility criteria for products or unused treatment sessions.

• 3.
  Prepare Items for Return

  For physical products, ensure items are in their original packaging; for service packages, ensure no more than the allowed number of sessions have been utilized.

• 4.
  Receive Your Refund

  Once approved, your refund will be processed back to the original payment method within 5 to 10 business days.